From the category archives:

Radio

Join me + Jason Prance LIVE on High Velocity Radio Monday 07.13.09

July 11, 2009

When I was a guest on High Velocity Radio two weeks ago the host of the show, Stone Payton, asked if I would be interested in guest-hosting for him while he takes his family on vacation. I said yes. Of course! Me in a studio with a microphone? As if I would ever pass up [...]

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Me + Stone Payton + Lee Kantor on High Velocity Radio

June 30, 2009

Yesterday I had the opportunity to join @StonePayton and @LeeKantor on High Velocity Radio. We talked about using social media tools to connect and build relationships with people. Correctly using social media platforms such as Twitter and blogs can help people find a job, and companies can use social media to find, attract, and retain [...]

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Do you keep your employees in cages or are they allowed to interact with the public?

May 9, 2009

Social media is a dynamic communication and branding tool, and companies should be proactive in coaching their employees as to how to use it. Managed well it can be a fantastic vehicle for promoting your company in positive and genuine way. Zappos has embraced social media in a bold way and incorporates Twitter into its corporate culture. Comcast is an excellent example of a company that is utilizing social media to deliver customer service in a whole new way, and to turn disgruntled customers in to raving fans.

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