I had the pleasure of hosting Bert DuMars in the studio on the show recently.
We had a fantastic conversation about what Bert and his team are doing at Newell Rubbermaid. They’ve made a lot of progress in a short amount of time using social media to connect with customers, and are starting to use it to provide customer service and obtain product feedback that they can act on quickly, as well.
Click here to listen to the show!
Comments on this entry are closed.